HELP CENTER
You asked, we answered
Have a question? At CCByUS, the complete satisfaction of our customers is always a top priority. We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We happily except Visa, MasterCard, AMEX, ChinaUnionPay, JCB, Diners, CartesBancaires, Discover, Electron, Maestro, Google Pay, and Apple Pay.
HOW LONG WILL SHIPPING BE?
For shipping, we trust the reliable services of USPS First Class Ground Advantage. For domestic orders, you can expect delivery within 3-5 days once your item is dispatched. International orders typically arrive between 7-21 days post-dispatch. Please note that our production times vary between 2-4 days, contingent on the intricacy of the product you've selected.
DO YOU TAKE CUSTOM ORDERS?
Absolutely! Currently, we offer customizations for cutting boards, picture frames, and cookie cutters. We're excited about expanding this service to even more products in the near future. Stay tuned!
CONTACT SUPPORT
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